e-commerce manual

We are finally online!

Browse the online showcase to find the gemstone you’re interested in purchasing. Take your time to browse the different options available and read through the details provided.

Once you’ve found the gemstone you want to purchase, click on the “Order” button. This will take you to the order confirmation page where you’ll be asked to confirm your order.

After confirming your order, you’ll receive a follow-up email from the team managing the showcase. This email will contain more detailed information and photos of the gemstone you ordered. Use this information to make sure you’re satisfied with your purchase before proceeding.

At this stage, you won’t be required to make any payment online. Instead, you’ll be able to start a conversation with the team to finalize the purchase.

This allows you to ask any questions you may have and clarify any doubts before committing to the purchase.

Once you’re satisfied with all the details and have agreed on the final price, you’ll be asked to make the payment.

The team will provide you with the necessary payment details, and you can make the payment using your preferred method.

After the payment has been confirmed, the team will then ship the gemstone to you. Make sure to keep track of the shipment and provide any necessary information for the delivery.

Once you’ve received the gemstone, inspect it carefully to ensure it matches the description and photos provided. If there are any issues or concerns, contact the team immediately to resolve them.

That’s it! Using an online showcase to purchase a gemstone can be a convenient and hassle-free way to find your perfect piece. Just remember to take your time, ask questions, and make sure you’re satisfied with all the details before finalizing the purchase.